Guarantee
Main
Guarantee
Delta Computers Extended Warranty
The extended hardware warranty service aims to improve the end-user experience and service quality while using Delta Computers products.
- Standard support level
- Type of service: On-site
- Product maintenance by Delta Computers warranty service experts
- Normal warranty response time
- Advanced support level
- Type of service: On-site
- Product maintenance by Delta Computers warranty service experts
- Warranty response time according to the user's request priority level
- Premium support level
- Type of service: On-site
- Product maintenance by Delta Computers warranty service experts
- Warranty response time according to the user's request priority level
- Dedicated hotline
- Standard support level
- Type of service: Bring-in
- Product maintenance by Delta Computers warranty service experts
- Normal warranty response time
- Advanced support level
- Type of service: On-site
- Product maintenance by Delta Computers warranty service experts
- Warranty response time according to the user's request priority level
- Premium support level
- Type of service: On-site
- Product maintenance by Delta Computers warranty service experts
- Warranty response time according to the user's request priority level
- Dedicated hotline
Additional services
Advices on equipment operation
Equipment administration and configuration training
Expanded service time for different time zones
Provision of similar equipment for the duration of repair work
Dedicated warranty support specialist to provide proactive service for the duration of the extended warranty package
Enhanced incident reporting for emergency analysis
Warranty renewal after the extended warranty package is expired
On-site replacement stock for fast equipment recovery
